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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacqueline Gonzalez

Jacqueline Gonzalez

September 11, 2024

5  out of  5
rating by Jacqueline Gonzalez
"🤍❤️"
We responded:
"Thank you so much for taking the time to share your 5-star insurance review with us, Jacqueline!"
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Anika Sherwood

May 17, 2024

5  out of  5
rating by Anika Sherwood
"Office is very welcoming and the staff is pleasant and get business done!"
We responded:
"Thank you Anika for the kind words! We greatly appreciate it!"
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James Williamson III

February 2, 2024

5  out of  5
rating by James Williamson III
"I had a very pleasant experience here. I was looking to get a bundled home and auto quote and Danielle took very good care of me. She took the time to break everything down. Instead of just throwing numbers at me she educated me on what kinds of things effect rates while customizing quotes that best suited the needs for me and my family. I highly recommend checking them out."
We responded:
"Thank you, James, for the wonderful review! We love seeing reviews like this. Danielle is a fantastic asset to our team, and we’re glad she was able to deliver for your home and auto insurance quotes. Your positive feedback means a lot to us. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Dwarf Hernandez

January 10, 2024

5  out of  5
rating by Dwarf Hernandez
"I have had an account with Chuck Montgomery 's office for many years. The associates are so friendly and helpful, I'm grateful to have my account with them. Also the personal touch of cards on the holidays, my birthday and just to say I'm appreciated- make this office Special."
We responded:
"Thank you, Dwarf, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you!"
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Phyllis Stone

October 24, 2023

5  out of  5
rating by Phyllis Stone
"Danielle in Chuck Montgomery office is wonderful and so helpful"
We responded:
"Thank you Phyllis for the kind words. I feel very fortunate to work with such an amazing team. It means a great deal to us when someone takes the time to acknowledge someone’s work performance. You are the best!"
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Paul Coates

September 28, 2023

3  out of  5
rating by Paul Coates
"Got me at a decent price to start but it increased twice mid policy $179/$229 now $254. No accidents nor tickets in the midst of it either lol smh. Requested auto pay over the phone and it was never set up even though they already have my card on file; Causing my account to go past due without any notification. Even though my app showed my bill as current. Never received a call nor letter about the past due almost causing my policy to go into collections. Towards end of my policy received no follow up call to go over any changes if there were any with my renewal. Horrible service overall and state farm doesn't even offer gap coverage anymore so i'm truly doing myself a diservice even staying with them. Will be taking my business elsewhere for sure."
We responded:
"Hi Paul.... As I am sure you already know, I do not set the insurance premiums for my policyholders. The insurance industry, as a whole, has seen a large uptick in losses and their associated expenses the last 18 months or so. We all have seen premium increases. I never discuss an individual's situation over social media. I know that my team tried to set up an appointment, so you and I can discuss your situation, but you declined. That invitation still stands. I do disagree with your interpretation of what transpired and welcome the opportunity to discuss it with you. I wish you all the best. "
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Susan Caldeira

September 4, 2022

5  out of  5
rating by Susan Caldeira
"I have been with State Farm for many years and have always been able to call the office and quickly ask a question or resolve an issue. I really appreciate having such ease when it comes to my car insurance, renters insurance or any problem at all. Kudos to Chuck Montgomery and his team!"
We responded:
"Thank you Susan for the kind words! Our State Farm Insurance Agency has always strived for great customer service! If it's for your car insurance, renter's insurance, life insurance, or health insurance we will always be there for you! Thank you for your business!"
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steven lamel

August 23, 2022

5  out of  5
rating by steven lamel
"I am new to Delaware and needed insurance for my new home, auto and liability. I contacted Chuck Montgomery agency. I worked with Ashley and the experience was terrific. She did a great job and handled all my insurance needs quickly and professionally. I would highly recommend this team to anyone with insurance needs."
We responded:
"Hey Steve - Thank you for much for taking the time to leave my State Farm agency a review. We're glad that your chose our agency for your Auto Insurance, Homeowners Insurance, and Liability Insurance! I will certainly relay the message to Ashley about her excellent service. -Chuck"
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aj macon

August 1, 2022

5  out of  5
rating by aj macon
"I can't "express" enough how happy I'am to be back with chuck and his team, 4yrs ago i had a prev insurance policy with this team and couldn't be more happier Danielle is the "Best" She makes you feel as if you are dealing and working with a family member she really make you feel at home. All in All if I could give 50 star rating i would. very warm atmos in office and very professional, and fair Hands down..." LOOK" they go the extra mile for you. p.s. they have great rates!! THANKS!"
We responded:
"Thanks for your high praise, AJ! My State Farm team and I are truly happy to have you back. We sure are lucky to have Danielle on the team and I will certainly relay your kind words to her. Please don’t hesitate to call us with any further insurance needs that you may have. -Chuck"
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John Fallon

July 21, 2022

5  out of  5
rating by John Fallon
"They made getting renters insurance easy. I had originally made an error that they quickly called me about and helped fix. Highly recommend their services."
We responded:
"Hey John...... Thank you for the kind words! Our team has always strived to give great customer service. It's really great when an individual acknowledges it! I wish you all the best on your new move! Let us know if you ever come back to Delaware, Maryland, or Pennsylvania!"
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Sky Miller

April 5, 2022

5  out of  5
rating by Sky Miller
"Clean, stylish, nicely decorated office. Very friendly staff. Somebody always answers the phone. Courteous and respectful service. This office is full of personality. They all seem to have a good attitude and work ethic. I met Chuck once, and I could see right away that it is because of him that this is the best insurance office anywhere. A real "people-oriented" establishment; a hallmark for all other State Farm insurance offices."
We responded:
"Sky….. From the bottom of my heart, thank you for the kind words! I truly believe our greatest strength is our employees, and I have been beyond fortunate to have the team I have! We love being your agent and we hope you know you can call on us 24/7 !! We can be reached in the office at 302-449-0001 or I can be reached on my cell phone at 302-559-6120 anytime! All the best, Chuck Montgomery Your State Farm Agent"
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Funminiyi Oluyinka

February 17, 2022

5  out of  5
rating by Funminiyi Oluyinka
"Representative Danielle M Cathcart was BEYOND exceptional during our call today. Her business knowledge paired with patience and willingness to go up and beyond for her client or potential client was rare. On our call, we compared the homeowner's policy of both State Farm and Geico ( my current insurance company ) line by line. Regardless of her profess, she was un-bias with her recommendations and was honest when the competitor had a “one-up” on State Farm. ALL IN ALL, the conversation was VERY informative. I look forward to our following conversation."
We responded:
"Funminiyi Thank you for the kind words! We always try to treat everyone like family and not only quote a policy but also spend the time to possibly educate the customer. Danielle does a great job at that always. Hopefully, we will be able to be your insurance agent! All the best! Chuck Montgomery"
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John V

November 17, 2021

1  out of  5
rating by John V
"Won't renew my policy because I was in an accident that wasn't my fault and got injured. Will take my money every month since I started driving, send me stupid birthday and Christmas cards thanking me for being a customer but when it comes time to pay their part I'm no longer profitable and tossed to the side!"
We responded:
"Hey John.... I know you are disappointed in our underwriter's decision. However, I can assure you that this was not the only contributing factor of your nonrenewal. I obviously do not discuss an individual's personal business over social media. If you would like to discuss this further please call me! We have not discussed anything to date and I welcome a chance to go over it with you."
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Renee Cartwright

July 20, 2021

5  out of  5
rating by Renee Cartwright
"Unfortunately I was given wrong information by a representative that is no longer there. Daniel has worked very hard to correct the errors that were made. Thank you State Farm for your great service."
We responded:
"Thanks for review Renee! I hope you and your family are well! Have a great summer!"
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Charles Lodge

November 20, 2020

5  out of  5
rating by Charles Lodge
"Very professional! Made the process seem less.love doing business with folks that care."
We responded:
"Mr. Lodge, Thanks for the kind words! I look forward to building a long term relationship with you! All the best, Chuck Montgomery"
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Ricky Roberts

June 19, 2020

5  out of  5
rating by Ricky Roberts
"The best insurance agent I have every dealt with. Thanks for the great work 👍"
We responded:
"Thanks Ricky for the kind words! It’s is a pleasure being your State Farm Insurance agent. If you ever need anything....don’t be a stranger! Have a great weekend!"
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Thelma C. Gretzinger

June 9, 2020

5  out of  5
rating by Thelma C. Gretzinger
"Kathleen Sullivan provided excellent service on my recently purchased insurance policy for home and auto. Was a pleasure to work with"
We responded:
"Thank you Thelma for the kind words! I will be sure to pass them on to Kathy! I look forward to meeting you!"
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Mike D2

June 3, 2020

5  out of  5
rating by Mike D2
"Kathy knows her business. Great coverage at a good price!"
We responded:
"Thanks for the reply Mike! I will be sure to let Kathy know!"
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Steve Dolnack

April 30, 2020

5  out of  5
rating by Steve Dolnack
"I switched from Erie Insurance to Chuck Montgomery State Farm when I moved to Delaware in 2002. I cannot say enough positive things about Chuck Montgomery and his office staff! i usually work with Kathy or Diana--they are fabulous. They are fast and efficient whether it's a claim, a question, or changing a policy. I almost always have everything taken care with a single, fairly-short phone call. With their great service and competitive rates, I wouldn't considering insuring anywhere else!"
We responded:
"Thanks for the review Steve! We truly appreciate it!"
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Thomas Jenkins

April 20, 2020

5  out of  5
rating by Thomas Jenkins
"Kathy is very helpful and knowledgeable. She took the time to answer my questions and she followed up with me as promised."
We responded:
"Thanks for the review Thomas! We truly appreciate it!"
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Edward Stutts

February 6, 2020

5  out of  5
rating by Edward Stutts
"Very helpful, informative and pleasant. Thanks"
We responded:
"Thanks Edward! We appreciate you taking the time to send this to us! Please be aware if you ever have any questions, concerns, or comments to simply give us a call and we will take care of it! All the best!"
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Diane Hatfield

January 8, 2020

5  out of  5
rating by Diane Hatfield
"Really great representative."
We responded:
"Thanks Diane! We really appreciate the review. Please don’t hesitate to call us if you need anything! All the best! Chuck Montgomery"
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Luis Torres

December 8, 2019

5  out of  5
rating by Luis Torres
"Best food and prices clean and the best attention you can find on the best 5 starts restaurant give it a try you will love it"
We responded:
"We cook/order some good food for lunch! You must have hit us on a good day! 😎"
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Sheila Platt

November 17, 2019

5  out of  5
rating by Sheila Platt
"The best State Farm agent. Known him years. He gives you his personal time. His staff is like an extended family.."
We responded:
"Thanks Sheila! We truly appreciate the review. It is a pleasure working with you."
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Malinda Dooley

March 21, 2019

5  out of  5
rating by Malinda Dooley
"Always get friendly and professional service from Chuck and his staff. Would recommend this office for anyone's insurance needs!"
We responded:
"Thank You Malinda! I appreciate your kind words. Your awesome!"