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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anika Sherwood

May 17, 2024

5  out of  5 rating by Anika Sherwood
"Office is very welcoming and the staff is pleasant and get business done!"
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James Williamson III

February 2, 2024

5  out of  5 rating by James Williamson III
"I had a very pleasant experience here. I was looking to get a bundled home and auto quote and Danielle took very good care of me. She took the time to break everything down. Instead of just throwing numbers at me she educated me on what kinds of things effect rates while customizing quotes that best suited the needs for me and my family. I highly recommend checking them out."
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Dwarf Hernandez

January 10, 2024

5  out of  5 rating by Dwarf Hernandez
"I have had an account with Chuck Montgomery 's office for many years. The associates are so friendly and helpful, I'm grateful to have my account with them. Also the personal touch of cards on the holidays, my birthday and just to say I'm appreciated- make this office Special."
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Phyllis Stone

October 24, 2023

5  out of  5 rating by Phyllis Stone
"Danielle in Chuck Montgomery office is wonderful and so helpful"
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Paul Coates

September 28, 2023

3  out of  5 rating by Paul Coates
"Got me at a decent price to start but it increased twice mid policy $179/$229 now $254. No accidents nor tickets in the midst of it either lol smh. Requested auto pay over the phone and it was never set up even though they already have my card on file; Causing my account to go past due without any notification. Even though my app showed my bill as current. Never received a call nor letter about the past due almost causing my policy to go into collections. Towards end of my policy received no follow up call to go over any changes if there were any with my renewal. Horrible service overall and state farm doesn't even offer gap coverage anymore so i'm truly doing myself a diservice even staying with them. Will be taking my business elsewhere for sure."
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Susan Caldeira

September 4, 2022

5  out of  5 rating by Susan Caldeira
"I have been with State Farm for many years and have always been able to call the office and quickly ask a question or resolve an issue. I really appreciate having such ease when it comes to my car insurance, renters insurance or any problem at all. Kudos to Chuck Montgomery and his team!"
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steven lamel

August 23, 2022

5  out of  5 rating by steven lamel
"I am new to Delaware and needed insurance for my new home, auto and liability. I contacted Chuck Montgomery agency. I worked with Ashley and the experience was terrific. She did a great job and handled all my insurance needs quickly and professionally. I would highly recommend this team to anyone with insurance needs."
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aj macon

August 1, 2022

5  out of  5 rating by aj macon
"I can't "express" enough how happy I'am to be back with chuck and his team, 4yrs ago i had a prev insurance policy with this team and couldn't be more happier Danielle is the "Best" She makes you feel as if you are dealing and working with a family member she really make you feel at home. All in All if I could give 50 star rating i would. very warm atmos in office and very professional, and fair Hands down..." LOOK" they go the extra mile for you. p.s. they have great rates!! THANKS!"
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John Fallon

July 21, 2022

5  out of  5 rating by John Fallon
"They made getting renters insurance easy. I had originally made an error that they quickly called me about and helped fix. Highly recommend their services."
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Sky Miller

April 5, 2022

5  out of  5 rating by Sky Miller
"Clean, stylish, nicely decorated office. Very friendly staff. Somebody always answers the phone. Courteous and respectful service. This office is full of personality. They all seem to have a good attitude and work ethic. I met Chuck once, and I could see right away that it is because of him that this is the best insurance office anywhere. A real "people-oriented" establishment; a hallmark for all other State Farm insurance offices."
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Funminiyi Oluyinka

February 17, 2022

5  out of  5 rating by Funminiyi Oluyinka
"Representative Danielle M Cathcart was BEYOND exceptional during our call today. Her business knowledge paired with patience and willingness to go up and beyond for her client or potential client was rare. On our call, we compared the homeowner's policy of both State Farm and Geico ( my current insurance company ) line by line. Regardless of her profess, she was un-bias with her recommendations and was honest when the competitor had a “one-up” on State Farm. ALL IN ALL, the conversation was VERY informative. I look forward to our following conversation."
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John V

November 17, 2021

1  out of  5 rating by John V
"Won't renew my policy because I was in an accident that wasn't my fault and got injured. Will take my money every month since I started driving, send me stupid birthday and Christmas cards thanking me for being a customer but when it comes time to pay their part I'm no longer profitable and tossed to the side!"
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Renee Cartwright

July 20, 2021

5  out of  5 rating by Renee Cartwright
"Unfortunately I was given wrong information by a representative that is no longer there. Daniel has worked very hard to correct the errors that were made. Thank you State Farm for your great service."
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Charles Lodge

November 20, 2020

5  out of  5 rating by Charles Lodge
"Very professional! Made the process seem doing business with folks that care."
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Ricky Roberts

June 19, 2020

5  out of  5 rating by Ricky Roberts
"The best insurance agent I have every dealt with. Thanks for the great work 👍"
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Thelma C. Gretzinger

June 9, 2020

5  out of  5 rating by Thelma C. Gretzinger
"Kathleen Sullivan provided excellent service on my recently purchased insurance policy for home and auto. Was a pleasure to work with"
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Mike D2

June 3, 2020

5  out of  5 rating by Mike D2
"Kathy knows her business. Great coverage at a good price!"
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Steve Dolnack

April 30, 2020

5  out of  5 rating by Steve Dolnack
"I switched from Erie Insurance to Chuck Montgomery State Farm when I moved to Delaware in 2002. I cannot say enough positive things about Chuck Montgomery and his office staff! i usually work with Kathy or Diana--they are fabulous. They are fast and efficient whether it's a claim, a question, or changing a policy. I almost always have everything taken care with a single, fairly-short phone call. With their great service and competitive rates, I wouldn't considering insuring anywhere else!"
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Thomas Jenkins

April 20, 2020

5  out of  5 rating by Thomas Jenkins
"Kathy is very helpful and knowledgeable. She took the time to answer my questions and she followed up with me as promised."
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Edward Stutts

February 6, 2020

5  out of  5 rating by Edward Stutts
"Very helpful, informative and pleasant. Thanks"
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Diane Hatfield

January 8, 2020

5  out of  5 rating by Diane Hatfield
"Really great representative."
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Luis Torres

December 8, 2019

5  out of  5 rating by Luis Torres
"Best food and prices clean and the best attention you can find on the best 5 starts restaurant give it a try you will love it"
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Sheila Platt

November 17, 2019

5  out of  5 rating by Sheila Platt
"The best State Farm agent. Known him years. He gives you his personal time. His staff is like an extended family.."
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Malinda Dooley

March 21, 2019

5  out of  5 rating by Malinda Dooley
"Always get friendly and professional service from Chuck and his staff. Would recommend this office for anyone's insurance needs!"
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Kellianne Novack

August 24, 2018

5  out of  5 rating by Kellianne Novack
"I have been dealing with this office for many years, in fact they got me homeowners when no one else in the state could. I just keep adding policies one by one (house, cars, boat, RV). They are the best group of professionals I have ever worked with in the insurance industry."